Privacy Policy

This Privacy Policy explains how Guangzhou ClipClop Technology Co., Ltd. ("ClipClop", "we", "us") collects, uses, discloses, and retains information when you use clipclopbike.com, browse the OEM catalog, save a Quote List in your browser, submit a brief or quote request, or use the Container Load Planner. We process information for service delivery, commercial communications, security, and legal compliance. We do not sell personal data.

We collect: (a) contact and brief data you submit through the website, including name, business email, company, country, phone (when provided), and the contents of your project brief or quote request; (b) Quote List and SKU note data stored locally in your browser, including model, quantity, MOQ, and free-text notes; and (c) technical and usage data, including IP address, device data, page views, and downloads. ClipClop does not store payment card details on clipclopbike.com; no payments are taken through this site.

We use information to review and respond to briefs and quote requests, prepare quotes, plan shipments with the Container Load Planner, provide product, certification, and warranty documentation, secure and improve the services, and meet legal obligations. Marketing communications include an unsubscribe option. Quote List data stays in your browser unless you submit it as part of a brief or quote request.

We disclose information only to service providers and authorities as needed: hosting, security, and email-routing providers for service delivery; and regulators where required by law. We require service providers to handle information for the stated purpose and do not sell personal data.

We use a small first-party cookie set for preferences, the Quote List saved in your browser, and limited anonymous measurement. We do not use third-party advertising trackers. See the Cookie Policy for categories, purposes, and controls.

Brief and quote request data is stored with our hosting providers in the regions described in our records and protected using appropriate technical and organizational measures. Data in transit is protected using TLS 1.3; access is logged and reviewed. We retain order-related records as required for tax, warranty, dispute, and regulatory purposes, then delete or anonymize them when no longer needed.

Subject to applicable law, you may request access, correction, deletion, portability, restriction or objection to processing, and withdrawal of consent. We may retain information where required for tax, warranty, fraud-prevention, or legal purposes. We respond to privacy requests generally within 30 days.

For privacy questions or requests, email privacy@clipclopbike.com. We may request information to verify your identity and will respond using the contact details provided. Postal correspondence: Room 223, Building A4, Pazhou Digital Technology Park, No. 2846 Xingang East Road, Haizhu District, Guangzhou, Guangdong, China.

We use the following subprocessors to deliver the site. Each operates under a written agreement that limits use to the documented purpose and the safeguards described in §06.

Quote requests are processed by the Guangzhou team (Lark Bitable, §09). Anonymous measurement data is processed at the Cloudflare edge globally. Content is served from Cloudflare and edited in Sanity (EU/US). We rely on standard contractual clauses and the safeguards in §06 for any cross-border transfer. EU/UK data subjects can email privacy@clipclopbike.com to request a copy of the safeguards in force.