// ODM PROCESS

Six Steps to Shipment

Know the owner, the output, and the timeline before production starts.

// THE PROCESS

Inquiry to Shipment Steps

A clear path from first enquiry to approved sample, bulk production, and export documentation.

01

INQUIRY

Share your target market, use case, expected volume, and product requirements.
02

QUOTATION

Receive unit pricing, tooling requirements, MOQ, lead time, and payment terms for review.
03

SAMPLE

Review a functional sample in the agreed specification before bulk production.
04

TESTING & APPROVAL

Confirm the applicable tests, documentation, open issues, and final production specification.
05

PRODUCTION

Bulk production follows the approved build sheet with in-process QC and status updates.
06

SHIPPING

Packing, loading, export documents, and the selected FOB, CIF, or DDP plan are confirmed.
// COMMUNICATION

Production Contact and Updates

Named account manager, regular production reports, factory video reviews, and business-hour support for the agreed project scope.

01 · ACCOUNT MANAGER

Account manager

One point of contact from kickoff to delivery. Tracks your brief, approvals, and next actions.

02 · BUILD REPORTS

Production reports

Build-sheet status, production photos, exception notes, and the next planned actions.

03 · FACTORY VIDEO

Factory video reviews

Walk the line on a scheduled video call. Sample reviews, batch sign-off, and exception handling in one session.

04 · LANGUAGE SUPPORT

Language support

English support is standard; Spanish, German, French, and additional languages arranged on request.

// TIMELINE EXPECTATIONS

Sample and Production Timelines

SAMPLE

3–4 WEEKS

Day 0 — brief received. Day 1–2 — itemized quote. Day 3–15 — sample built. Day 16–20 — sample shipped. Day 21–30 — testing and approval. Sample cost: quoted separately and credited against a confirmed bulk order where agreed.
SHIPPINGDHL / FedEx / UPS by quote
BULK ORDER

45–60 DAYS

Day 0 — PO confirmed and deposit received. Day 1–5 — PO locked and materials ordered. Day 6–25 — production with in-process QC. Day 26–35 — assembly and final QC. Day 36–45 — packaging and loading preparation. Day 46–60 — freight transit, based on destination and term.
SHIPPINGORDER READY FOR DISPATCH
// PAYMENT & TERMS

Payment Terms Before Production

Payment terms are quoted per project. Typical structure: deposit to release materials, then balance against the agreed order documents.

DEPOSITBALANCEPAYMENT SCHEDULEPROJECT QUOTE
// KICK OFF

Send Your Project Brief

Reply includes feasibility, MOQ, lead time, payment basis, and the next step for your project.