Last Updated: [2025-12-25]

1. Introduction
ClipClopBike (“we,” “us,” “our,” or “ClipClopBike”) operates the website clipclopbike.com and provides B2B e-offroad bicycle products and related services. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with us (e.g. via website, inquiry forms, account registration, business transactions).

By using our website or providing information to us, you agree to the collection and use of data in accordance with this policy.

2. Which data we collect

We collect two main categories of data:

• Personal data you provide to us:
   • Business contact information (name, company name, business address, email, phone)
   • Billing / invoicing information
   • Communication records (your inquiries, messages, feedback)
   • Account credentials (username, password)
   • Other data you choose to submit (e.g. uploaded documents, specifications)

• Automatically collected data / technical & usage data:
   • IP address, browser type & version, operating system
   • Device identifiers (if applicable)
   • Usage data (pages visited, time spent, referral source, link clicks)
   • Cookies, web beacons, analytics data

3. Purposes & lawful bases for processing

We use your data for the following purposes:

Purpose	Data used	Lawful basis / justification
Manage your account, fulfill orders, deliver services	Contact, billing, transaction, shipping details	Performance of contract / pre-contractual steps
Communication & customer support	Contact and communication logs	Legitimate interest to support you and our business
Analytics & site optimization	Usage & technical data	Legitimate interest in improving user experience
Marketing & promotions (email, newsletters)	Contact & business data	With your consent (where required)
Fraud prevention, security, compliance	Various personal / technical data	Legitimate interest & legal obligations
Legal obligations	If required by law (e.g. accounting, tax)	Legal requirement

If you are in a jurisdiction requiring explicit consent for certain marketing or tracking processing (e.g. GDPR, CCPA), we will request and record your consent.

4. Cookies & tracking technologies

We use cookies, browser local storage, web beacons, analytics scripts, and similar technologies to:

• Maintain session and remember preferences

• Understand user behavior and site usage

• Provide personalized content and marketing

• Detect fraud & enhance security

You can disable or refuse cookies via browser settings, but some website functions may not work as intended.

5. Third parties & disclosures

We may share your data with:

• Service providers (payment processors, shipping carriers, IT / hosting, analytics providers)

• Affiliates or subsidiaries for internal business operations

• Business partners for joint marketing (only with appropriate consent)

• Legal, regulatory, or law enforcement agencies (if required)

• In the event of a merger, acquisition, or sale of assets

We require third parties to adhere to confidentiality and data protection obligations.

6. International transfers

Your data may be stored, transferred, or processed in countries outside your home jurisdiction. Where required by law, we will ensure appropriate safeguards (e.g. standard contractual clauses, binding corporate rules) are in place.

7. Data retention

We retain personal data only as long as necessary for the purposes set out in this policy, and as required by law (e.g. tax, accounting retention). After that, we either delete it or anonymize it.

8. Your rights

Depending on your jurisdiction, you may have the following rights:

• Access / request a copy of your personal data

• Correction / rectification of inaccurate data

• Deletion / erasure

• Restriction of processing

• Objection to processing (especially for marketing)

• Data portability (receive data in a structured format)

• Withdraw consent (for processing based on consent)

To exercise these rights, contact us using the contact details below. We may require identity verification before acting on requests.

9. Security

We implement reasonable technical and organizational measures (encryption, access controls, firewalls) to protect your data. However, no method is 100% secure; data transmission over the internet involves inherent risks.

10. Children

Our services are for business / adult use. We do not knowingly collect personal information from minors. If we become aware that a minor’s data is collected, we will remove it.

11. Changes to this policy

We may update this Privacy Policy at any time. If material changes occur, we will notify you by posting a prominent notice on our website or via email, and update the “Last Updated” date.

12. Contact us

If you have any questions about this policy or want to exercise your rights, contact:

Email: [email protected]
Phone: +86 136-4081-0488
Address: Room 201b, Building A4, Pazhou Digital Technology Park, No. 2846 Xingang East Road, Haizhu District, Guangzhou